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Job Postings
1.   How do I Post a Job on ClickJobs.com?
2.   What is the validity of a Job Ad?
3.   Can I edit a Job Ad that is posted?
4.   What do you mean by reposting a Job Ad?
5.   What do you mean by deactivating a Job Ad?
6.   Can I search for a Job Ad that I have posted?
7.   How do I receive responses for the Job Ad?
8.   I wish not to receive responses by emails. Do you provide any such option?
9.   Would I have a jobseeker applying for a job more than once?
10.   What do you mean by validity of a Plan?
11.   I don't wish to receive junk resumes? How can ClickJobs help?
12.   How do I present the Job Ad with color highlighting and bold text?
13.   I do not wish the Job Ad to appear on the site after I have recruited my suitable candidate(s). What should I do?
14.   I want to advertise but my company name should remain confidential in the Job Posting. Do you provide us facility?
Candidate Search
1.   What is Candidate Search? And how do I search for candidates?
2.   What is the benefit of Candidate Search? How does it work?
3.   How can I identify my right candidate in the Lakhs of resumes in the database?
4.   What do you mean by Quick Search, Smart Search, Power Search and My Search?
5.   What does My Search mean? Whats the benefit?
6.   Can I edit fields of My Search?
7.   How many resumes can I view or download?
8.   Some resumes do not have contact details or email. How can I contact such candidates?
9.   What do you mean by Archived Search?
10.   What do you mean by Send Request and who receives this request?
11.   I do not wish to see resumes that I have already saved in the search results?
12.   How can I save resumes to my job folders?
13.   What do you mean by Add comments in the resume?
14.   What do you mean by BLOCK resume?
Candidate Manager
1.   What is Candidate Manager?
2.   What is the benefit of the Candidate Manager? And why should I use it?
3.   Why should I create a Job Folder?
4.   What are sub folders that are inside a job folder? What is the significance of these sub folders?
5.   What do you mean by Move To Folder?
6.   What do you mean by Copy To Folder?
7.   What is the relevance against the resume indicate?
8.   What do you mean by Source of Application?
9.   What do you mean modified resume?
10.   How can I schedule an Interview for a candidate?
11.   What do you mean reference request?
12.   How can I contact the candidate whom I have shortlisted?
13.   What is Interview Scheduler History?
14.   What do you mean by Download Resume Summary and how do I do that?
15.   How do I update the status of the interview?
16.   How can I view the confidential details of Candidate?
17.   What do you mean by confidentiality request?
18.   How do I delete the resumes in the job folder?
19.   I'm not able to delete the job folder, why?
20.   What do you mean by a Non-Member resume?
21.   What you mean by Flag a resume?
22.   Can I move resume from one job folder to another job folder?
23.   How will I know if the candidate added his reference details?
24.   What do you mean by Block resume?
25.   How do I unblock a resume?
Administration
1.   What do you mean by Administration?
2.   What do you mean by create Sub User? What is the benefit of creating?
3.   How many Sub Users can I create? And how do I control access privileges?
4.   What do you mean by Terminate Session?
5.   How do I edit my company information?
6.   What do you mean by Subscription Plan?
7.   Is there something that I can find out on how many Jobs that I have posted and how many Resumes that I have downloaded?
8.   How can I delete a sub user?
9.   I want to have more sub users on my account? What should I do for that?
10.   What do you mean by Plan Expired? How I renew my plan?
Settings
1.   What do you mean Settings option?
2.   What is Manage Letters?
3.   What do you mean by letter type?
4.   What do you mean by Make Public and Make Private? What is its benefit?
5.   How do I change my password?
6.   What do you mean by preferences?
7.   What are Web Notifications? How do I use them?
8.   What should I do if I do not wish to receive Web Notifications?
9.   What is Email Notifications?
10.   What is Resume Alert?
11.   What do you mean by Display Preferences?

Job Postings
1.  

How do I Post a Job on ClickJobs.com?

Once you are logged in, you could access the Post New Jobs link under Post Jobs menu from the Lobby. In which page you can specify the details of the Job requirement and click on Post Job button.

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2.  

What is the validity of a Job Ad?

Your Job Ad will remain active on our site for 60 days. You also have the option to deactivate or repost a Job Ad.

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3.  

Can I edit a Job Ad that is posted?

Once you are logged in, you could access the Manage Job Posts link under Post Jobs menu from the Lobby. In which page you will see a list of all the Jobs you have posted. Click on the edit icon respective to the Job Post you want to edit. In the Edit Job Posting page, make your necessary changes and click on the Save button.

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4.  

What do you mean by reposting a Job Ad?

Reposting your Job allows you to Re-post your Job Ad. This would allow the Job Ad to appear higher on a Jobseeker's search results. Unlike to Refresh, Reposting also sends your Job Ad to all relevant Jobseekers matching your requirement.

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5.  

What do you mean by deactivating a Job Ad?

Deactivating your Job Ad would remove your Job Ad from the Posting list, making it no more viewable to Jobseekers to view.

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6.  

Can I search for a Job Ad that I have posted?

All Jobs you have posted would be stored in your Manage Job Postings page. You could use the Search Job Postings feature to find a specific Job based on the Job Position, Created by or Date created options.

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7.  

How do I receive responses for the Job Ad?

All responses for your Job Ad will be mailed to the Email id you have provided. They consecutively would also be stored in the Candidate Manager under the specific folder created under the name of the Job Posting.

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8.  

I wish not to receive responses by emails. Do you provide any such option?

Yes, you could set the Receive Responses in the Posting Options as "No". This option is available when you are Posting New Job or you can change it by editing the Job Post.

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9.  

Would I have a jobseeker applying for a job more than once?

No, our system will automatically prevent a jobseeker from applying more than once.

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10.  

What do you mean by validity of a Plan?

Every Plan carries a stipulated valitidy period within which you can Search for Candidates or Post Jobs. You could view your Plan details on the Subscription Details under the Administration section. However you will be able to view all saved resumes and applications received for a Job Post in the Candidate Manager even after Plan expiry.

Please Note: All your details including the saved resumes will be reset after 6 months from the Expiry date if the Plan is not renewed.

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11.  

I don't wish to receive junk resumes? How can ClickJobs help?

Set your Candidate Requirements on your Job Posting. Apply filters wherever necessary, so that Candidates applying for the specific post not matching the criteria will not be send to you by email. However they will still be saved in the Candidate Manager for manual filtering.

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12.  

How do I present the Job Ad with color highlighting and bold text?

For your convenience we have included Rich Text Formatting for your Job Posting. You may present your Ads with colors, highlights, bold and italics to make it attractive and presentable.

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13.  

I do not wish the Job Ad to appear on the site after I have recruited my suitable candidate(s). What should I do?

You can deactivate the Job Posting once you have your required candidates.

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14.  

I want to advertise but my company name should remain confidential in the Job Posting. Do you provide us facility?

Yes, you can keep your company information confidential if required. Just unselect all the confidential information while Posting New Job or while Editing a Job Posting.

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Candidate Search
1.  

What is Candidate Search? And how do I search for candidates?

Candidate Search is a tool you could use to Search for Jobseekers from the ClickJobs Database. Click on the Search Candidate button or any of the Search tools viz. Quick Search, Smart Search or Power Search to list out suitable candidates. Key-in or select the qualifications required for a suitable candidate and click on Search.

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2.  

What is the benefit of Candidate Search? How does it work?

Candidate Search is a powerful tool using which you can search for prospective and relevant jobseekers from our database. You can specify the qualifications you are looking for in a candidate.

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3.  

How can I identify my right candidate in the Lakhs of resumes in the database?

Power Search allows you to minimize your search to the most suitable candidate.

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4.  

What do you mean by Quick Search, Smart Search, Power Search and My Search?

Quick Search - A fast tool to find jobseekers from a particular industry and functional area.
Smart Search - Search candidates based on thier roles.
Power Search - A comprehensive search tool to find very specific candidates.
My Search - Build your own Search by choosing your own search criteria.

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5.  

What does My Search mean? Whats the benefit?

My Search allows you to conveniently save your search criteria as a template. You could use this template for later, instead of keying-in the entire criteria again.

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6.  

Can I edit fields of My Search?

Select Your Saved Search from My Search, make your changes and click on the modify button.

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7.  

How many resumes can I view or download?

For your convenience, there are no restrictions or limitations in the number of downloads. Please enjoy downloading as many resumes as you wish.

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8.  

How can I contact the candidates listed in my search result?

Just select the suitable candidates and click on the Send Email button. You could then draft your email letter or choose from a template you have created already and click on the Send button to execute the communication.

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9.  

Some resumes do not have contact details or email. How can I contact such candidates?

Certain Candidates prefer to keep their contact information until requested for. In which case you would have to request confidential information from the specific candidate.

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10.  

What do you mean by Archived Search?

This is a new and unique feature; the system automatically saves all your searches in a chronological order. If you have ever would like to repeat a search you had done a few weeks back, you could view them in the Archived Search.

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11.  

What do you mean by Send Request and who receives this request?

Most of the jobseekers have all their information available for employers to see. However a few candidates prefer to keep certain information confidential such as Name, Email and Contact Information, in which case you many have to send a request to the jobseeker to release his contact details.

By sending the request, you would actually be sending your Job Ad and a reason as to why you may require the information. The Candidate may choose to accept or decline the request.

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12.  

I do not wish to see resumes that I have already saved in the search results?

We understand the inconvenience an Employer goes through when searching for resumes that have already been saved. That's why we have provided an option to Exclude Already Saved Resumes, which would save your time from viewing the same resumes again.

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13.  

How can I save resumes to my job folders?

Select the resumes you want and click on the Save to Folder button. You could choose to save to a new folder or an existing folder.

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14.  

What do you mean by Add comments in the resume?

If there is a specific resume or candidate that you would like to remember for some reason, you can add a comment to the resume. For instance if you have made some communication or have some other extra detail about the candidate then you could jot down the point as comments.

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15.  

What do you mean by BLOCK resume?

If there is an unsuitable candidate then you can set that resume as Blocked. This will make sure that the Candidate will no longer appear on your Search Results and will not be able to apply for any of the Jobs you post.

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Candidate Manager
1.  

What is Candidate Manager?

Candidate Manager is a powerful, folder-like tool that helps you categorize and manage all incoming resumes and communication.

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2.  

What is the benefit of the Candidate Manager? And why should I use it?

Candidate Manager is a tool that helps you receive applications online and process them more efficiently than any traditional process. Candidate Manager is classified into different sub folders that would help you to categorize and manage your recruiting system. By automating the most laborious and intensive tasks, such as sorting applications and together with other useful features, it also makes this the ideal solution if you're looking to reduce your recruiting time.

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3.  

Why should I create a Job Folder?

A Job folder can hold all resumes pertaining to a particular Job category.

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4.  

What are sub folders that are inside a job folder? What is the significance of these sub folders?

Every folder you create, automatically contains 8 sub folders. Each sub folder relates to a particular state of the resume viz. Unprocessed, Pre-Screened, Shortlisted, Hired, Rejected, Unqualified, Future Reference, Non-Member. All resumes are automatically send to the Unprocessed folder, from where you could send them manually or as and when a process occurs the system will place them in the relevant folder.

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5.  

What do you mean by Move To Folder?

This function allows you to Move the selected resume to a particular folder or sub folder.

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6.  

What do you mean by Copy To Folder?

This function merely allows you to Copy the selected resume to a particular folder or sub folder.

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7.  

What is the relevance against the resume indicate?

Relevance is the systems rating of how much the resume matches your search criteria or Job Posting.

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8.  

What do you mean by Source of Application?

It simply identifies if a resume was saved from the Candidate Search or if the resume application was received via a Job Posting.

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9.  

What do you mean modified resume?

When a Candidate on your list has updated his/her resume, this icon will indicate that the particular resume has undergone recent changes.

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10.  

How can I schedule an Interview for a candidate?

Select the resume(s) from any folder in your Candidate Manager and from the Other Actions drop down menu, choose Schedule Interview. Key-in the details of the interview and attach the interview letter and click on Send button. A reminder would also be set to remind you before the interview.

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11.  

What do you mean reference request?

If you require to know some personal note about a candidate and would like to talk to a reference, you could request the candidate to provide you with the contact details of someone who could vouch for him/her.

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12.  

How can I contact the candidate whom I have shortlisted?

You could send an email to the Candidate by clicking on his resume and click on the Send Email button and draft your letter. It is mandatory for all candidates to provide at least one contact information other than the Email id. In case it is hidden, you could request to view it.

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13.  

What is Interview Scheduler History?

Interview Scheduler History is your logbook that maintains a list of all the Interview Schedules you have conducted through the system.

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14.  

What do you mean by Download Resume Summary and how do I do that?

Download Resume summary is a systematic feature that allows you to keep track of all the resumes currently under your preview through our system. You could download the summary of a few selected folders (Job Postings) or for a specific Job Post.

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15.  

How do I update the status of the interview?

Select the Interview Schedule and choose the status of the interview from the Other Actions (drop down) menu to update it.

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16.  

How can I view the confidential details of Candidate?

You could send a request to a Candidate. Once the candidate releases his/her information you will be notified through Email. You would find the button on all resumes that contain confidential information.

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17.  

What do you mean by confidentiality request?

It is an Email from ClickJobs requesting a Candidate to make his confidential information available to the requesting employer.

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18.  

How do I delete the resumes in the job folder?

Normally when a Job is posted, a folder is automatically created by the Candidate Manager to start collecting responses. In such case, a folder cannot be deleted. However, the system would allow you to delete all applications stored inside the job folder.

If you have created a folder manually, you may delete all applications including the folder. However, we do not recommend our users to delete folders.

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19.  

I'm not able to delete the job folder, why?

The system would prevent a Job Folder from being accidentally deleted, if it contained any resumes. So you would have to clear all resumes from the folder before deleting the Job Folder. Please note: Sub Folders cannot be deleted; they are only virtual demarcations within the main folder.

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20.  

What do you mean by a Non-Member resume?

ClickJobs allows Members and Visitors to apply for a Job Posting. Non-Member would be Visitors who are not members of ClickJobs.

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21.  

What you mean by Flag a resume?

Resumes from Non-members (found in the Non-Member Sub Folder) cannot be marked with a status or moved to other folders. Instead, you could use flags to indicate as Hired, Rejected or Shortlisted.

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22.  

Can I move resume from one job folder to another job folder?

Select the required resumes and from the Move to Folder drop down menu, choose the folder you want to transfer it to.

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23.  

How will I know if the candidate added his reference details?

We will notify you by Email as soon as a candidate has added his reference.

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24.  

What do you mean by Block resume?

If there is an unsuitable candidate then you can set that resume as Blocked. This will make sure that the Candidate will no longer appear on your Search Results and will not be able to apply for any of the Jobs you post.

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25.  

How do I unblock a resume?

On the Candidate's resume you will notice an Unblock Resume button.

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Administration
1.  

What do you mean by Administration?

Administration is basically to manage and maintain your account in ClickJobs, creating and managing sub users. This is also where you can modify your Company Profile, view Subscription Details and account Usage Reports.

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2.  

What do you mean by create Sub User? What is the benefit of creating?

It may require more than one person to view and help in making decisions concerning recruiting issues. In such a case the main user may create Sub Users. Sub Users may also actively participate in the recruitment process but only with rights as much granted by the main user.

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3.  

How many Sub Users can I create? And how do I control access privileges?

To create a Sub User click on the New Sub User button in the User Accounts page. You can also control the privileges or rights for every Sub User by going to User Accounts. Click on the Sub User whose details you want to modify and perform the necessary changes.

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4.  

What do you mean by Terminate Session?

If a user accidentally closes a window, the user session gets locked and will not allow the user to login to the system period. By terminating a session from the Administration module, you can release the user to re-login to the system immediately.

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5.  

How do I edit my company information?

Click on the Edit Company Profile tab in the Administration page. And perform the necessary changes.

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6.  

What do you mean by Subscription Plan?

When you subscribe to ClickJobs Recruit 360 degree service, you will be provided a certain plan to either Post Jobs or Search for Resumes. A subscription plan details provides you information as when you Plan Starts and Ends. You may also print your transaction invoice from the subscription details.

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7.  

Is there something that I can find out on how many Jobs that I have posted and how many Resumes that I have downloaded?

The Usage Reports in Administration has the entire summary of all the Jobs you have posted in chronological order and also the number of resume downloads.

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8.  

How can I delete a sub user?

Select the Sub User and click on the Delete button in the User Accounts page.

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9.  

I want to have more sub users on my account? What should I do for that?

By default, you would be allowed to create a maximum 2 Sub Users. In case, you require more login ids, you may please contact our Sales Representatives.

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10.  

What do you mean by Plan Expired? How I renew my plan?

The Subscription Plan runs for a stipulate time period, when the time period runs out, it would no longer be available and would be termed as Expired. But your records will always remain for your renewal. To renew your Subscription Plan click on the...

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Settings
1.  

What do you mean Settings option?

The Setting allows you to Manage Letters, Change Password and set your Preferences and Reminders.

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2.  

What is Manage Letters?

To make it convenient you could create Letter templates for Candidates. Manage letters is the section that stores all categories of Letter templates, viz. Acknowledged, Rejected and Shortlisted Letters.

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3.  

What do you mean by letter type?

Letter type is the category or the basic message of your Letter. They fall into 3 categories, viz. Acknowledged, Rejected and Shortlisted Letters.

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4.  

What do you mean by Make Public and Make Private? What is its benefit?

When you create letters, you may make them Private or Public. Public letters - all Users will be able to access and use them (such as Auto-Acknowledgement Letter, Send Email etc.). Private letters - can be accessed only by the author of the letter.

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5.  

How do I change my password?

You can change your passwords by clicking on Change Password on the Settings tab.

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6.  

What do you mean by preferences?

Preferences allow you to set your Display Settings, Web Notifications, Email Notifications and Newsletters Subscription.

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7.  

What are Web Notifications? How do I use them?

Web Notifications are online alerts that pops you a message every time an action takes place, viz. when a Candidate applies for a Job, when a user logs in, at a set Reminder time, when a Job Posting is made, when a Job is Reposted and when a Job is deactivated. You could choose to deactivate any un-required action.

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8.  

What should I do if I do not wish to receive Web Notifications?

Set the unwanted action off or all of them from the Preferences page.

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9.  

What is Email Notifications?

Email Notifications send alerts or messages via Email when an action occurs, viz. Resume Alert, when a Job is Reposted, at a set Reminder time, when a Job Posting is made and when a Job is Reposted.

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10.  

What is Resume Alert?

Resume Alert is a feature that you could set for a particular criteria (eg: J2EE programmer) on your Search Page. If you have set Resume Alert "on" (which is by default) ClickJobs you will send you an email notification everyday with a list of all new a new candidates who are registered as J2EE programmers.

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11.  

What do you mean by Display Preferences?

You could choose the number of resumes to be displayed in your Search Result page or number of candidates in the Candidate Manager page.

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